General terms and conditions & Privacy statement

GENERAL TERMS AND CONDITIONS

 Equine Integration

ARTICLE 1 – GENERAL

1. Equine Integration B.V. is a limited liability company based in Hoogeloon (statutory seat: Eindhoven), registered in the Dutch Trade register under number 82484260 (hereinafter referred to as Equine Integration).
2. The Client is the party instructing Equine Integration to carry out work, regardless whether such work is for itself or for a third party engaged by the Client.
3. In these general terms and conditions ‘Assignment’ or ‘Order’ is understood to mean all activities for which a Client wishes to engage Equine Integration, including work on commission, and which, upon acceptance by Equine Integration, result in an Agreement. This explicitly includes all use of the website and app of Equine Integration, as well as services delivered through its app, website or other means.
4. Agreement means: any agreement concluded between Equine Integration and the Client with regard to the provision of services by Equine Integration, any amendment or supplement thereto, as well as all (legal) acts in preparation for and in execution of that Agreement.
5. In these general terms and conditions all services of Equine Integration (such as courses, webinars, fitness testing, monitoring, analysis, training guidance and supervision) which may or may not be provided through the Application are described with the term ‘Training’.
6. The general terms and conditions have also been filed with the Chamber of Commerce (The Netherlands).

ARTICLE 2 – APPLICABILITY

Applicability of General Terms and Conditions

1. These General Terms and Conditions form part of and apply to all requests made by the Client, to the offers issued by Equine Integration, to Orders issued by the Client, to Order confirmations issued by Equine Integration and to all Agreements concluded and to be concluded by the Client with Equine Integration relating to the provision of services by Equine Integration.
2. All agreements and training courses accepted by Equine Integration are exclusively governed by these general terms and conditions. Other terms and conditions, whether or not made known in advance, are explicitly excluded.
3. These General Terms and Conditions will always be made known to the Client before or during the conclusion of an Agreement and will be deemed to be applicable to all subsequent Assignments of any nature whatsoever.
4. Equine Integration may make change its General Terms and Conditions. The Client will be notified of such changes. The changes will become effective upon the notification, with the exception of material changes, which become effective 3 weeks after the notification. If no written objection is made by the Client within three weeks after the date of dispatch, the amended General Terms and Conditions are irrevocably applicable. In the event of an objection, Equine Integration and the Client will enter into consultation.
5. If, in the opinion of the competent court, any provision of these General Terms and Conditions is inapplicable or contrary to public Order or the law, only the provision in question will be regarded as not written, but the General Terms and Conditions will otherwise remain in full effect. Instead of a possibly invalid provision, a provision that comes closest to the intention of the parties shall apply.

ARTICLE 3 – INFORMATION, ADVICE AND CONCLUSION OF AGREEMENT

1. Equine Integration will inform the Client without obligation in a general sense about what it can do for the Client, the extent to which this information relates to training in technical aspects is exclusively at the discretion of Equine Integration.
2. In principle, training and technical advice (with regard to content or otherwise) is provided without obligation and is regarded as work on commission.
3. All offers to conclude an Agreement are without obligation, unless otherwise agreed between the parties.
4. The Agreement to be entered into between Equine Integration and the Client is legally valid from the moment Equine Integration accepts an Assignment in writing.
5. Equine Integration has at all times the right to charge all costs incurred by Equine Integration to provide the offer to the Client if an offer does not ultimately lead to a final agreement.
6. Equine Integration is not obliged to accept any orders and may, at its discretion, decide to refuse to enter into an Agreement without being liable.
7. Equine Integration has the right to terminate an Agreement with immediate effect with regard to a horse offered to accompany a Client when certain conditions set by Equine Integration in this regard are not met by the Client, without being liable for charges. Equine Integration is at all times entitled to terminate the Agreement with immediate effect, especially if the horse has disabilities, diseases or other shortcomings, and/or when participants fail to adhere to the obligations stated in article 13 paragraphs 1, 2 and/or 3.

ARTICLE 4 – ACCEPTANCE OF ASSIGNMENT

1. An Order will not be accepted until it has been confirmed in writing by Equine Integration, or when its execution has actually commenced.
2. An accepted Assignment in writing by Equine Integration leads to an Agreement for the provision of training activities. Equine Integration carries out these activities to the best of its ability and with the care that may be expected of it.
3. Equine Integration is free to involve third parties in its activities. Equine Integration is equally liable for the actions of such third parties as for its own actions, which liability is governed by ARTICLE 9 – LIABILITY.
4. The Client is obliged to provide all data relevant to the performance of the Agreement in a timely manner. Equine Integration is never liable for damage of the Client or a third party engaged by the Client as a result of Equine Integration acting on the basis of incorrect and/or incomplete information provided by or on behalf of the Client.
5. Equine Integration will execute the Agreement to the best of its knowledge and ability and in accordance with the requirements of good craftsmanship. All this on the basis of the at that time known state of science. The obligations that Equine Integration undertakes towards the Client are reasonable efforts obligations (“inspanningsverbintenis”).
6. When the Client and Equine Integration enter into an Agreement, the Client declares to agree with the prices used by Equine Integration, including the fee, all in accordance with Article 11.
7. All stipulations of these conditions have also been made for the benefit of employees of Equine Integration, as well as other persons working at, for or on behalf of Equine Integration.

ARTICLE 5 – FORCE MAJEURE

1. A force majeure  (hereafter: “Force Majeure”) on the part of Equine Integration shall mean any circumstance beyond the control of Equine Integration as a result of which the fulfilment of its obligations towards the Client is either partially or completely prevented or delayed,  or as a result of which the fulfilment of its obligations cannot reasonably be demanded of Equine Integration, regardless of whether that circumstance could have been foreseen at the time of the conclusion of the Agreement. These circumstances include but are not limited to strikes, calamities at Equine Integration, (civil) war, danger of war, (natural) disasters, riots, riots, fire, acts of war, pandemics, power outages, ransomware attacks or other cybersecurity risks, other industrial disturbances and measures taken by government bodies, happening at Equine Integration or its suppliers.
2. Equine Integration will inform the Client as soon as possible of a (threatening) force majeure situation.
3. If Equine Integration is prevented by Force Majeure from performing the Agreement, Equine Integration has the right, without judicial intervention, to suspend performance of the Agreement or to dissolve the Agreement in whole or in part out of court, at the discretion of Equine Integration, without Equine Integration being obliged to pay any compensation to the Client.

ARTICLE 6 – SUSPENSION AND TERMINATION

1. Equine Integration is entitled, without prejudice to its right to compensation, to suspend the execution of the Agreement and all related Agreements with immediate effect, without notice of default and without judicial intervention, and/or to dissolve the Agreement and all related Agreements in whole or in part, without being liable for compensation to the Client, if:
   • Client does not fulfil any obligation under the Agreement, or does not fulfil it on time or properly;
   • Bankruptcy or suspension of payment has been applied for in respect of the Client, or if the Client is a natural person, debt rescheduling has been applied for;
   • If the Client is a company: if the company will be dissolved, liquidated or shut down; if the Client is a natural person: if the client dies.
   • A substantial part of the assets of the Client will be seized by means of an executive attachment;
   • Equine Integration has well-founded reasons to fear that the Client is not able or will not be able to fulfil its obligations ensuing from the Agreement concluded with Equine Integration and that the Client, at the request of Equine Integration, does not, or does not provide sufficient security for the fulfilment of its obligations within fourteen (14) days after Equine Integration has requested such security.

2.  All claims which Equine Integration may have or acquire against the Client in the cases referred to in paragraph 1 of this article will be immediately due and payable in full.

3. The Client is not entitled to invoke any right of suspension or setoff against Equine Integration.

4. Client is not entitled to dissolve the Agreement in whole or in part if he himself was already in default with the fulfilment of his obligations.

5. Client is entitled to dissolve the Agreement if Equine Integration materially breaches its obligations and fails to fulfil its obligations within thirty (30) days after receiving written notice of default, unless notice of default is not required. Client is not entitled to dissolve the Agreement under any circumstances other than the aforementioned.

 ARTICLE 7 – CANCELLATION BY EQUINE INTEGRATION

1. Equine Integration reserves the right to cancel the Training for the following reasons:
   1. When fewer participants register for a Training than the minimum required for the Training concerned;
   2. When Equine Integration or participants are unable to attend i.e. in cases of illness;
   3. If the Training location is not available, for reasons which lay beyond the control of Equine Integration.
2. If a Training is cancelled on one of these grounds, participants will not be entitled to claim any compensation. Any payments already made for the Training concerned will be refunded.

ARTICLE 8 – CANCELLATION BY CLIENT

1. If Client or a third party is unable to participate in the Training, he must deregister no later than 72 hours in advance. The Training may then, if possible for Equine Integration, be overtaken at a later time in consultation with the Client.
2. In the event Client does not cancel a Training on time, the Training cannot be caught up and the Client owes the full costs.

 ARTICLE 9 – LIABILITY

1. Every rider who participates in the Training of Equine Integration guarantees that the horse is ‘fit to compete’. This means that the horse is physically capable of completing the Training in good health. If, during or after the Training, it appears that the horse is (was) unable to do so and gets injured, the risk remains with the rider at all times. This also applies in case the horse gets injured due to another cause during Training.
2. Every rider who follows the Training provided by Equine Integration does so entirely at his own risk. This means that if the horse is injured as a result of or during Training, the risk remains with the rider at all times. The Client, or the third party attending the Equine Integration Training, shall take out adequate liability insurance, fire insurance, theft insurance and accident and/or health insurance and insure themselves, their belongings and property as well as horse and harness.In the unlikely event that an event occurs during the execution of the Agreement that leads to liability on the part of Equine Integration, this liability is limited to direct damage. Direct damage is exclusively understood to mean:

• reasonable costs to determine the cause and extent of the damage, insofar as the determination relates to damage within the meaning of these terms and conditions;
• any reasonable costs incurred to make the defective performance of Equine Integration conform to the contract, insofar as these can be attributed to Equine Integration;
• reasonable costs incurred to prevent or limit damage, insofar as Client demonstrates that these costs have led to limitation of direct damage as referred to in these general terms and conditions.

4. Equine Integration is never liable for indirect damage, including consequential damage, loss of profit, missed savings and damage due to business or other stagnation. Equine Integration shall not be liable for any failure of the application to function, or for any loss of data or damages incurred by the Client as a result of the application being temporarily unavailable. The Client acknowledges and agrees that the application is provided on an “as-is” and “as-available” basis, and that Equine Integration makes no representations or warranties of any kind, express or implied, regarding the functionality, reliability, or availability of the application.
5. If Equine Integration should be liable for any damage, the liability of Equine Integration is always limited to the amount of the invoice value for the Training in which the damage occurred.
6. The limitations of the previous paragraphs do not apply if the damage results from intent or deliberate recklessness on the part of Equine Integration.
7. Within the framework of the limitation of liability in the previous paragraphs, Equine Integration shall only be liable for damage resulting from work carried out by Equine Integration itself or on its instructions.
8. The Client indemnifies Equine Integration against all claims of whatever nature that third parties may assert against Equine Integration in respect of any damage suffered or suffered that goes beyond the liability that the Client can assert against Equine Integration, unless mandatory law stipulates otherwise.

ARTICLE 10 – INTELLECTUAL PROPERTY RIGHTS

1. All intellectual property rights concerning the products and services of Equine Integration, including but not limited to the analysis tool, the application and additional applications and/or websites, and all documents produced by Equine Integration on behalf of the Client, including but not limited to database rights and copyrights to analyses, training programmes, fitness test protocols and course material carried out, belong exclusively to Equine Integration. The Client acknowledges these rights and guarantees that it will refrain from any infringement thereof.
2. Client only acquires a non-transferable right of use (in the sense of property law) to the aforementioned documents and/or applications for internal use only, solely for the purposes arising from the Agreement and subject to the condition of full compliance by Client with its obligations under the Agreement. Without prejudice to the foregoing and subject to the prior written consent of Equine Integration, the Client is therefore not permitted to reproduce, publish, edit and/or otherwise use and/or exploit the aforementioned documents and applications.

3. Clients are permitted to use the application for its intended purpose. However, the Clients (and others) are not permitted to reproduce, duplicate, copy, sell, trade or resell the application or any content or information contained within the application, unless explicitly authorized in writing by Equine Integration.
4. During a Training the Client receives feedback on the analyses of the Training done. The intellectual property rights of the raw data, analyses carried out as well as the analysis tool for this remains with Equine Integration at all times.

ARTICLE 11 – FEE AND COSTS

1. Equine Integration determines the rates and fees to be charged according to its own rates according to time and circumstances and is authorised to adjust its rates. The invoice will mention the calculated VAT.
2. Payment of the invoice of Equine Integration can be made in cash, immediately after the transaction unless otherwise agreed between Equine Integration and the Client. Non-cash payments are subject to a payment term of 14 days after the invoice date. In both cases administration costs may be charged. For use of the application, payment is needed before certain features can be used.
3. In the event that payment is not received in accordance with these terms, Equine Integration shall be entitled to engage a collection agency or other third party to collect the outstanding amounts on behalf of Equine Integration. Any costs incurred in connection with such collection efforts, including but not limited to legal fees and expenses, shall be the responsibility of the Client and may be added to the outstanding balance.
4. If Equine Integration has reason to doubt that the Client will meet its financial obligations, Equine Integration is at all times entitled to require the Client to make (partial) advance payment and/or to require the other party to provide adequate security at the discretion of Equine Integration.
5. Set-off or set-off by the Client is never permitted.
6. Participants in trainings offered by Equine Integration must complete payment no later than 72 hours (3 days) prior to the commencement of the training. If payment is not received within this timeframe, Equine Integration reserves the right to cancel the participant’s registration for the training without further notice. Cancellation due to late payment does not entitle the participant to a refund of any fees previously paid, if applicable.

ARTICLE 12 – TRAINING GUIDANCE SUBSCRIPTION TERMS

1. Start of Training Guidance: The purchase date of the training guidance (whether a 12-month or 3-month training guidance) is considered the start date of the training guidance. Participants may request to postpone the start of the training guidance by a maximum of 1 month, but only with prior agreement and written confirmation from Equine Integration.
2. Horse Replacement: Participants may replace their initially registered horse with another horse once during the subscription period of the 12-month training guidance. Such a change is only permitted under circumstances such as the original horse being sold, becoming ill, or for other valid reasons, and is subject to prior notification and written confirmation of approval by Equine Integration. Participants cannot replace their initially registered horse with another horse during the 3-month training guidance.
3. Pausing the Subscription: Participants may request to pause their subscription once, for a maximum duration of 6 months, in cases such as the horse being sold, becoming ill, or for other approved reasons. A pause in the subscription is only valid after prior notification and written confirmation of approval by Equine Integration.
4. Automatic Renewal: At the end of the subscription period (whether 12-month or 3-month), the training guidance subscription will be automatically renewed for the same duration as the original period unless the client cancels the subscription.
5. Cancellation of Automatic Renewal: Clients may cancel their subscription at any time, provided the cancellation occurs before the start of the next automatic renewal period. The cancellation will only take effect at the end of the current subscription period. No refunds will be issued for any unused portion of the current subscription period.

ARTICLE 13 – EXTRAJUDICIAL EXPENSES

1. In the event that the Client is in omission of full payment of the amounts invoiced by Equine Integration to the Client, the Client shall owe Equine Integration (among other things) the extrajudicial (collection) costs as set out below:
   1. Insofar as the Client did not act in the exercise of a profession or business, Equine Integration is entitled to an amount equal to the statutory maximum permitted compensation in respect of extrajudicial collection costs, as determined in and calculated in accordance with the Decree on the Compensation of Extrajudicial Collection Costs (Besluit vergoeding voor buitengerechtelijke incassokosten) on compensation for extrajudicial collection costs, insofar as the outstanding amount – after the commencement of the default – is not paid by Equine Integration within 14 days calculated from the day following the day of the reminder.
   2. Insofar as the Client was acting in the exercise of a profession or business, Equine Integration, contrary to Section 6:96 subsection 5 of the Dutch Civil Code, is also entitled to compensation and payment of the extrajudicial (collection) costs in deviation from the Decree on the Compensation of Extrajudicial Collection Costs (Besluit vergoeding voor buitengerechtelijke incassokosten), which is now set at an amount equal to 15% of the total outstanding Client sum with a minimum of € 40,- for each invoice left partially or completely unpaid.

ARTICLE 14 – OBLIGATIONS OF THE CLIENT

1. Each participant must be insured for civil liability and guarantee that and his/her horse(s) are in good health and vaccinated against influenza/tetanus. A horse should also be recently dewormed. Upon request by Equine Integration, participants shall additionally provide Equine Integration with any other information about the horse(s) that Equine Integration may find necessary, such as information which may be provided by a veterinarian.
2. Participants are required to possess up-to-date equipment, including but not limited to a phone or other mobile device that is capable of running the Application, suitable training locations and facilities.
3. Participants must strictly adhere to the training guidelines provided by Equine Integration.
4. If participants fail to adhere to the obligations stated in paragraph 1, 2 and 3 of this article, Equine Integration will be entitled to charge any additional costs that arise subsequent to it.
5. After confirmation of the registration form for a Training by Equine Integration, or when Equine Integration confirms the registration for a Training via e-mail, the registration is final and the Client is obliged to reimburse the already made costs. In case of late payment or when the documents required for registration for a Training are missing in whole or in part, the (prospective) Client is in default. Without a further notice of default being required, the Client (or the participant sent by Client) may be refused access to Training, whereby the Client’s payment obligation remains in full force and effect, increased by costs and interest.
6. After participation in a course, the Client is entitled to a certificate, proof of participation or another relevant document, after all payments to Equine Integration have been made by the Client.

 ARTICLE 15 – PRIVACY

1. Equine Integration processes personal data (all information about an identified or identifiable natural person, such as address, telephone number and email address). The scope of the GDPR is limited to the processing of personal data of natural persons. Data or animal data, including age and level, are therefore strictly speaking outside the scope of the GDPR. Equine Integration makes a clear distinction between the processing of personal data on the one hand and the processing of data of horses on the other hand. For more information about the processing of personal data by Equine Integration, consult our Privacy Statement.

ARTICLE 16 – DATA CONCERNING THE HORSES

1. Data and processing data of horses and/or ponies that undergo training under the supervision of Equine Integration will be treated as private sensitive personal data. This means that name, age, level, discipline and feedback on the analyses of the training and competition of the horse/pony in question is stored in a Google cloud environment with a login requirement. This data is needed to provide a customised Training or advice regarding the current fitness of the horse or pony.
2. As horses and/or ponies of Clients fall under the participant agreement of a national federation, the data of exercise tests and monitoring training and competitions will only be shared with other third parties (like national federation, relevant national coach, team veterinarian) when rider has given the written permission to do so.
3. The raw data of the training and competitions of the horses and/or ponies such as heart rate, GPS and IMU data will be collected from a specially developed application. This data will be analysed with developed algorithms and stored in secured databases. Selected parameters are send back to the rider (depending on subscription level).
4. Data and processing data of horses and ponies can be used at any time for further scientific research or to improve the analysis tool or storage in the Database. These are not personal data of the Client. Data and processing data of the horses and/or ponies will then be further pseudonymized, so that individual horse data cannot be traced. The research is aimed at gaining more insight into training, load and load capacity of the horse, in order to further optimise the well-being of the horse.
5. While monitoring the horses using the application, indirectly, the location data of natural persons on the horse will also be processed. For information regarding our handling of your personal data, consult our privacy statement.

 ARTICLE 17 – APPLICABLE LAW AND DISPUTES

1. All Agreements shall be governed by Dutch law.
2. All disputes that may arise between the parties in connection with the Agreement will be exclusively adjudicated by the District Court of Oost-Brabant, location ‘s-Hertogenbosch, without prejudice to the right of Equine Integration to summon the Client to appear before the court that is competent according to the law or convention. A dispute exists as soon as one of the parties has notified the other of this in writing.

PRIVACY STATEMENT EQUINE INTEGRATION

This is the privacy statement of Equine Integration B.V. (henceforth referred to as “Equine Integration”). Equine Integration is a private company under Dutch law, based at Groenstraat 2c, 5528 NS in Hoogeloon.

Equine Integration offers support and advise to top athletes, passionate amateurs, coaches and trainers by innovative measurements and monitoring systems. Equine Integration uses a website: www.Equineintegration.com (hereafter: the “Website”) and an application “EI Potential’  (hereafter: the “App”). It is possible that we use personal data in this respect. This privacy statement describes how we use (‘process’) personal data and it explains how that information is used, maintained, whom it is shared with, and how we protect it.

If you have any questions, the contact information of Equine Integration is as follows:

Address: Groenstraat 2c, 5528 NS Hoogeloon. Telephone: +31612509719.        E-mail: hello@equineintegration.com

1. Who is responsible for the processing of your personal data
   • Equine Integration is responsible for processing your personal data. Furthermore, our Website and Application can link to other websites, e.g. via social media buttons. The browsing on another website, including websites which are linked to our Website or App, is subject to their own terms, conditions and (privacy) policy. Equine Integration is not responsible for these practices.
2. Which personal data do we collect about you and for which purposes?
   • We collect personal data from you, for the following purposes:
     1. For providing an account in the App. In order to provide training services of Equine Integration via the App, an account is needed for (an) equestrian(s) to participate in training. For this purpose, we process e.g. the equestrian’s name, email address, and other relevant information regarding the training, such as location (see h))), which is necessary for performance of the contract of the training services via the App.
     2. To enter into a contract, including identification and payment to provide its services, Equine Integration will process data such as your name, address, gender, age, email address, phone number, and financial data
     3. We may also ask you for personal data in connection with other interactions through our contacting options, to inform you and share information. Hereby, Equine Integration can use your personal data such as (business) name and address details, email address and phone number.
     4. For the technical and functional management of the Website and App, in order to give you the most optimal experience thereof. We can use your IP address, pages you visit, internet browser, geographic data (such as location data), preferred language and the time and period of your visit (see for more information 6. ‘Cookies’’).
     5. To share information about staffing opportunities. Equine Integration processes data such as name and address details, email address, phone number, and resumes.
     6. For marketing purposes. Equine Integration processes data such as name and address details, email address and phone number.
     7. To comply with legal obligations and to comply with requests in the context of legal proceedings.
     8. In order to provide the training services of the horses, Equine Integration may process the location data of the horse during training and competition. Processing data concerning animals is outside the scope of the GDPR. By monitoring the horses, indirectly, Equine Integration also processes location data of the equestrians. The processing of this data is necessary for the performance of the contract. Furthermore, we may work with third parties to provide the training services (e.g. biomechanics or nutritional analysis of the horse) and share your name/user ID (and the horses name). We do this on the basis of your consent.
   • We endeavor to collect only such information as is reasonably necessary. You are responsible for ensuring that the information you provide is accurate, complete and current (e.g. by making an account through our Website or App). Equine Integration will take reasonable steps to ensure that the information we collect and use is relevant to its intended use.
   • Whenever you use our services as a client, the processing of personal data is a contractual obligation or necessary to enter into the agreement. In other circumstances (e.g. by asking a question or filling in a contact form), we cannot help you sufficiently if you do not provide us with the asked information.
   • During training and competition, the Application will monitor GPS data. This data is processed for the purpose of tracking the horses. Since the equestrian follows the same location as the horse, indirectly, the GPS data of the equestrian is also processed. When the equestrian is a person under 16 years old, verifiable parental consent will be collected before the GPS data is processed.
3.  Who has access to your information?
   • Equine Integration does not share or disclose personal data outside of our organization, unless this is necessary to provide services or conduct our business operations. We for instance share your information with cloud providers and third parties (such as nutritional analyses). Furthermore, Equine Integration may be obligated to share personal data on the basis of the law or on a court decision. In case of use of third parties, Equine Integration will, in accordance with relevant laws and regulations, ensure applicable processor agreements within and outside the EU/EEA and additional measures, if necessary, whereby the security of your personal data is guaranteed by the processor. In other words: Equine Integration takes measures so that the recipients of the personal data protect it.
4. How is your personal data secured?
   • To protect your personal data against the unwanted destruction, loss, modification unauthorized disclosure or access, Equine Integration uses technical and organizational security measures. These include secured servers, firewalls and data processing agreements with third parties (like our cloud providers such as Google). Equine Integration will protect your personal data as can be reasonably expected. Our information security policies and procedures are reviewed regularly and updated as necessary to meet our business needs, changes in technology, and regulatory requirements.
5. How long we will keep your personal data
   • Whenever the personal data is no longer necessary for the purpose for which it has been collected, we will destroy it. If you would like to delete your account, we will delete it unless retention is required. We may keep training data (relating to the horse) for research purposes for a term of 10 years, or on your request. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. Cookies
   • Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Internet Explorer, Mozilla Firefox or Google Chrome) then sends these cookies back to the website or application on each subsequent visit, so that they can recognize you and remember things like personalized details. Some of these cookies are necessary in order to run websites and applications properly, others are used to make sure that they are easy to use (for instance remembering your preferences).
   • See our cookie policy for more detailed information on the cookies we use and how you can manage these.
7. How do you come in contact with us to exercise your rights?
   • We respect your rights under the GDPR. We will respond to requests for information as quickly as possible and, where applicable, will correct, amend, or delete your personal information.
   • In such cases, we will need you to respond with proof of your identity before you can exercise these rights. Equine Integration needs to identify you with these types of requests.
   • You can exercise the following rights:
     • The right to access information
       • At any point, you can contact us to request the information we process about you. For information that is also present in your account, we advise you to check that first. There are no fees or charges for the first request.
     • The right to correct and update the information
       • If the data we hold on you is outdated, incomplete or incorrect, you can inform us and your data will be updated. Some information can be adjusted in the account. We advise you to check this before you request us to do so.
     • The right to restrict the processing of personal data
       • In certain cases, you can restrict the processing of your data, for instance if you feel that the data we process is incorrect and you do not want us to erase your data but restrict the processing.
     • The right to have your information erased
       • If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold. When we receive your request, we will confirm whether the data has been deleted or the reason why it cannot be deleted (for example because we need it for our legitimate interests or regulatory purpose(s)).
     • Withdrawal of given consent
       • When we process your personal data based on your consent, you have the right to withdraw this at any time.
     • The right to data portability
       • If you want us to transfer your data to another data controller, you can do this in the following circumstances: you provided the data directly to us yourself, this data is processed based on your consent or is necessary to fulfil a contract, and the data is processed automatically (this right does not apply to paper records).
     • The right to object to the use of your personal information
       • You can object to the processing of your personal data carried out by Equine Integration (including profiling) if this is processed in our legitimate interests, to carry out a task in the public interest or in the exercise of official authority, unless we have legitimate grounds to do so. In the case of direct marketing, you can always object to this processing. This also applies to the situation when your data is processed for scientific, historical or statistical research purposes, unless this is necessary for the public interest. Objecting to the processing when decisions are made on an automated basis is possible, unless this is necessary for the performance or entering into our contract, this is authorized by law, or when you have given us your consent.
     • Right to lodge a complaint with the Data Protection Authority
       • If you feel that we have not dealt correctly with your personal data, you can lodge a complaint with the Autoriteit Persoonsgegevens (Postbus 93374, 2509 AJ Den Haag).
   • If you wish to exercise your privacy rights, you can send the request to Equine Integration B.V., Groenstraat 2c, 5528 NS Hoogeloon, in the name of Equine Integration or to hello@equineintegration.com. Equine Integration aims to reply to your request within one (1) month. If your request cannot be processed within a month, you will be notified accordingly. If you have any questions about the policy of Equine Integration with regard to the protection of personal data, these can be send to the same post or email address.
8. Changes to this privacy statement
   This privacy statement may be changed at any time without prior announcement and are communicated through this privacy statement. Changes come into effect as soon as they are published on this Website or in our App.

In order to be sure that you are familiar with the changes, we advise you to check the privacy statement regularly.

This version of the privacy statement is in effect since March, 2024.